The most recent 20 comments posted to Making Light by Scott Raun:

At work I have to deal with voice-mail. Worse, I have to deal with sales guys calling me to get service.

I'm evil.

After I've had to listen to a voice-mail 4+ times to get the number, I call them back. 9 times out of 10, I get their voice-mail. I say, "Hi, this is Scott returning your voice-mail. I'm at (rattle off my number as fast as I can). Again, I'm at (say my number slowly and distinctly, with pauses)." When they call me back, I point out that I had no choice in returning their voice-mail, so I listened to it as many times as I had to to get the number. If I had been a potential cold-call client, my response would have been 'it's not worth my time & effort to decipher this', and delete the message. Then I recommend writing their phone number down as they're leaving it, to get it slow enough.

I have never had to do this twice to the same person. Pointing out that this has potential negative effects on their sales is a wonderful incentive to learn better!

At home, I apply similar rules. Although mostly I just ignore calls that I can't get the number from on the first pass.

I'm confused. How can I sift the sugar in with the flour and spices after it's been combined with the shortening, citrus & eggs? Should I just delete the second occurrence of the word sugar in the instructions?

Ouch! I hope things start improving!

rhandir, Meisha Merlin has all of P. C. Hodgell's books in print, and claims a new title is coming this year.

BY P. C. HODGELL:

Dark of the Gods, 2000

Includes God Stalk, “Bones” (short story), Dark of the Moon

Seeker’s Mask, 2001

Blood and Ivory: A Tapestry, 2002

To Ride a Rathorn (working title), coming 2006

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