Better Business Bureau of New Jersey
1700 Whitehorse Hamilton Square Rd.
Suite D-5
Trenton, NJ. 08690-3596
VIA FACSIMILE w/confirmation: 609-588-0546
Re. Mack Camera Service & YOUR Letter Dated June 26, 2006
Sir/Madame
Please stop sending me your insipid form letters with the
defendant’s lies. There is no point to any of this ridiculous
exercise since you do nothing more than propagate whatever fiction
these companies tell you.
For the record, to this date, July 3, 2006, Mack Camera Service HAS
NOT FIXED THE CAMERA. Can you understand this?
Irrespective of Mack’s penchant for blaming UPS and my spouse
and China and Martians and heavens knows who else, the fact remains
that – as you can readily confirm if you even had a modicum
of interest – Mack “claims” to returning the
camera FIVE MONTHS AFTER THEY RECEIVED IT and the owner of the
camera (ME) has certified that NINE MONTHS AFTER MACK RECEIVED THE
CAMERA THE CAMERA IS STILL NOT FIXED.
Doesn’t the BBB understand that you actually make matters
worse? A consumer is already distraught and wasting a great deals
of time and energy fighting with the lies and obfuscation of these
dishonest companies. So instead of helping, all you do is pass
paper along, causing more grief since now the consumer has to reply
(within a certain arbitrary time frame of course) to your noise
which is nothing more than the spin spun by the same companies.
Mack Camera got away with charging for a service that they did not
perform, and denied a consumer the use of his camera. Corporate
America at its best – good for them.
Don’t contact me again.
Respectfully
Mario R. Sanchez, Ph.D.
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