sorry, have not read all the comments but felt impelled to mention
my experience with T-W Cable/DSL. for 2 1/2 years,intermittantly,
we attempted to get DSL through them. we lived in williamsburg and
were assured that our neighborhood was viable and that "the
software was in the mail", etc. we finally gave up, and they
finally set up. although the initial price quoted was $34.95, we
started recieving charges for $79.95 a month for a service we never
recieved. when questioned, the "service representatives" explained
that by asking for this service, we had agreed to pay for it. when
asked to explain how we could be held responsible for a service
agreement we never saw or were informed of, they said it was in the
contract. needless to say, this was a horrible ordeal that had my
phone bill unpaid, because, yes, even though they are separate
companies, they happen to bill on the same piece of paper...it took
eight months to sort out, and yes folks, i never had the service. i
recommend sandbenders...
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