I once had a customer come in and tell me, "I was at that bookstore
down the street [Crown], and I asked for Dr. Spock and they pointed
me to the Star Trek section."
My favorite customer was one that everyone else disliked. This old
woman with a walker would come into the store once a week about 10
minutes before closing [6pm] and spend about 20-30 minutes looking
around and asking questions before purchasing something. Then one
day, the old woman came in at 5:50, and I told her that she could
take her time today as we were now open until 8pm. She grinned at
me and said, "In that case, I'll be back at a quarter to 8." [She
stayed, of course.]
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